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IT Specialist

Toronto,Ontario -Permanent



Job Description

Our Client is looking for a bright IT specialist who will:

Perform in-office troubleshooting of hardware and software issues
Assemble and configure company systems and servers
Responsible for deploying virtual machines using VMware
Document changes to the technical support environment
Monitor ticketing system to ensure timely resolution of issues
Work on upcoming projects with IT Operations manager
Upgrade existing laptops, desktops and servers with new parts to increase performance
Patch vulnerabilities across servers and workstations as they appear
Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications


Must Have Skills:

1-2 years experience in IT support
Excellent verbal and written communication skills
Ability to work under tight deadlines; multi-tasking abilities are essential
Knowledge of installing, configuring, administering and troubleshooting Microsoft Windows Server 2008 / 2012 / 2012 R2 including Active Directory
Knowledge of installing, configuring, administering and troubleshooting Linux. (CentOS, Ubuntu)
Knowledge of networking hardware including Cisco, Sophos, SonicWALL, routers, firewalls, switches and VPN appliances
Knowledge of virtualization platforms including VMware ESXi and Hyper-V
Knowledge of cloud platforms including as Azure, Amazon Web Services (AWS), and Google Cloud Platform
Experience with troubleshooting and supporting mobile devices iPhone, iPad, and Android


Details:
Starting: ASAP
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